ABOUT US

Whether you are looking to Buy, Sell or Rent, Maranoa Real Estate handles Urban, Rural and Commercial properties.

The blue of our logo symbolises the Maranoa River, which runs through the town of Mitchell (and was the inspiration for our name); the pink represents the beautiful sunsets that are seen throughout the Maranoa region; and the Bottle Tree is a famous native of the district. The house (incorporating our initials MRE)represents the Real Estate that our business is established to service.

Thankyou for visiting Maranoa Real Estate, and feel free to contact Elizabeth for assistance in anyway.

If you ring, and there is no answer, please leave a message. The phone is not always within range, but it is checked several times a day and you will be rung back as soon as possible.

Please remember, most residents require at least 24 hours notice for inspections (some longer)- so plan ahead where possible.




PLEASE REMEMBER THAT MOST RESIDENTS REQUIRE AT LEAST 24 HOURS NOTICE (SOME LONGER) FOR INSPECTIONS.

MARANOA REAL ESTATE
Consumer Complaint & Dispute Resolution Statement

Our Agency, Maranoa Real Estate will consider every complaint made by a client or customer (the Complainant), and either accept the complaint, whether wholly or partly, or reject the complaint. Responses to the complainant will be in writing from our Complaints Officer.

Complainants are requested to make their complaint in writing and address this to ‘The Complaints Officer’.

Acknowledgement of receipt of Complaint will be made within 24 hours.

The Complaints Officer will respond to the complaint, in writing, within seven (7) days, or at a later date, if agreed to by the Complainant.

If our agency accepts the complaint, we will arrange restitution (if applicable) within seven (7) days of our written response, or at a later date, if agreed to by the Complainant.

In the event that the complaint is not accepted by this agency either in part, or wholly, then we will provide the Complainant with a separate document as per the Property Agents and Motor Dealer Act 2000 relevant Code of Conduce. This document provides full explanation of your rights and remedies as a consumer under the Act.

There are four Codes of Conduct under the Property Agents and Motor Dealer Act 2000, namely the:

• Real Estate Agency Practice Code of Conduct
• Resident Letting Agency Practice Code of Conduct
• Auctioneering Practice Code of Conduct
• Property Developer Practice Code of Conduct

For a copy of the relevant Code of Conduct, visit www.legislation.qld.gov.au